Prescription delivery: How can I get my prescription delivered?

Coronavirus cases are soaring around the world, with more than 225,000 cases confirmed in 159 countries. Since the virus was first discovered in the Chinese city of Wuhan in December 2019, its epicentre has been moved from China to Europe.

In the UK, the number of infected is increasing daily.

As a result, the Government has announced new measures to tackle the spread of COVID-19.

This week, Prime Minister Boris Johnson said schools would close on Friday.

In addition, people have been urged to work from home if possible and practice so-called social distancing.

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In the UK so far, 2,600 have tested positive for coronavirus while 134 have died.

Most of those who have died of coronavirus in Britain have been over the age of 60 with underlying health conditions.

The new measures introduced by Mr Johnson included discussions on how to protect the elderly and vulnerable.

The Prime Minister said “drastic action” was needed as the UK approaches “the fast growth part of the upward curve” in the number of cases.

By next weekend, those with the most serious health conditions must be “largely shielded from social contact for around 12 weeks”.

This means many will need to get hold of prescriptions in other ways than normal.

How can I get my prescription delivered?

There are many companies who deliver your prescriptions to your door.

If you are registered with a GP surgery, you can access online services to order you prescription.

Different GP surgeries use different providers of online services.

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Your GP surgery might use more than one and give you a choice.

Ask your GP surgery, check their website, or check the information about your GP surgery if you do not know which provider you can use.

You can find your local GP by using the NHS’ Find a GP website.

Online services may allow you to:

book, check or cancel appointments with a GP, nurse or other healthcare professional
order repeat prescriptions
see parts of your health record, including information about medicines, vaccinations and test results
see communications between your GP surgery and other services, such as hospitals

How to register for online services

To use online services, you need to sign up and prove who you are.

For the NHS App you can do this in 2 ways:

by taking a photo of your ID (passport, UK or EU driving licence, or European national identity card) and recording a short video of your face while you say 4 numbers
using registration details from your GP surgery

For other providers of online services, you can only sign up using registration details from your GP surgery.

To sign up using registration details from your GP surgery you will need to tell your GP surgery that you want to sign up for their online services.

You may be able to do this over the phone.

Fill in the short registration form you are given or sent.

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